Twinsoft  | Horeca Market



Μαραθώνος 18, Θεσσαλονίκη

What we do best

We are a proud geek team that builds great software. Our software suite powered by Orexsys application, is installed at 70% of the Greek HO.RE.CA. market. Therefor we strive every day to deliver great support to our clients and then mature with proactive engagement.

The right tools for your needs

Our software suite combined with the appropriate hardware, delivers the best solutions for the wireless ordering of cafes restaurants and hotel units. But what gives us a real competitive advantage is the flawless customer support. We invest vastly on our human capital and offer a truly great customer experience. At Twinsoft, we take pride to the ability to listen and adapt to our customers’ needs.

Quality Policy

Twinsoft is focused on making the life of people operating in HO.RE.CA sector hassle free. We build software that understands what it takes to manage your business successfully. There are 3 values that are integral part of our business principles, excellence attentive and demanding. These principles guide our actions to develop and deliver our software products.
At Twinsoft we believe that first and foremost, quality is about delivering what we promised. But quality is also more than this. It is about building high standard software that our customers can trust.
Commitment of the CEO:
As leading example of Twinsoft, the CEO is committed to never compromise on our 3 values, excellence, attentive and demanding.
To empower and encourage people in participation and promotion of these 3 core values, fostering a quality mind set all across Twinsoft.

Commitment of the management:
To evangelizing and educating on Quality practices across the entire Twinsoft ecosystem and beyond.
To teach the “quality way” to Twinsoft developers, sales representatives, partners and customers, which results in everyone’s enablement to own performance via practical guidance.
Continuously challenging ourselves to improve the quality management system to guarantee product excellence, prevent quality incidents and eliminate defects through the review of quality objectives and results.

Employees commitment:
To understand and honor the quality process that Twinsoft has in place for each of our software solutions.
To pinpoint strengths and, more importantly, acknowledge weaknesses, develop recommendations and create a plan of action to overcome the weaknesses.
Participation and promotion of standards, education, training and coaching, supervision and effective communication.
The practices presented in this document have been designed to promote high quality, secure software and services that Twinsoft’s customers can trust for the operations of their enterprises. These initiatives have been tuned to advance and adapt to the frontline of our customers’ evolving needs, and attest to Twinsoft’s continuing commitment to our customers’ success.
Each and every one of us has the power to influence Quality and trust through our leadership, dedication and passion.